Say “we” need to fix something, not “you” made an error. Or ask a question: “Do you think this could be done another way?”
Three magic words: “I understand why you feel that way.” Sympathy disarms anger and lowers defenses.
Remembering and using someone’s name signals respect and attention. Repeat it back when you hear it. Associate it with something familiar.
Ask open-ended questions. Let them express their ideas. People are more likely to accept your idea if they feel they arrived at it themselves.
To influence someone, talk in terms of their needs, not yours. Show them how your idea benefits them . The only way to get someone to do something is to make them want to do it. Part 2: Six Ways to Make People Like You 1. Become genuinely interested in other people. You’ll make more friends in two months by being interested in others than in two years by trying to get others interested in you. Ask questions, listen, and learn about their lives.
Instead of “Do this,” say, “Would it make sense to try this?” People prefer being asked to being commanded.
You can’t win anyone to your side with hostility. A kind, soft approach opens minds. A harsh one closes them.
Stop and ask, “How would I feel if I were them?” Empathy is a superpower in persuasion.
How To Win Friends And Influence People Dale Carnegie -
Say “we” need to fix something, not “you” made an error. Or ask a question: “Do you think this could be done another way?”
Three magic words: “I understand why you feel that way.” Sympathy disarms anger and lowers defenses.
Remembering and using someone’s name signals respect and attention. Repeat it back when you hear it. Associate it with something familiar. How To Win Friends And Influence People Dale Carnegie
Ask open-ended questions. Let them express their ideas. People are more likely to accept your idea if they feel they arrived at it themselves.
To influence someone, talk in terms of their needs, not yours. Show them how your idea benefits them . The only way to get someone to do something is to make them want to do it. Part 2: Six Ways to Make People Like You 1. Become genuinely interested in other people. You’ll make more friends in two months by being interested in others than in two years by trying to get others interested in you. Ask questions, listen, and learn about their lives. Say “we” need to fix something, not “you”
Instead of “Do this,” say, “Would it make sense to try this?” People prefer being asked to being commanded.
You can’t win anyone to your side with hostility. A kind, soft approach opens minds. A harsh one closes them. Repeat it back when you hear it
Stop and ask, “How would I feel if I were them?” Empathy is a superpower in persuasion.