How To Factory Reset Safaricom Neon Ray Pro <2025-2026>

Release the Power button when the Safaricom/Neon logo appears, but keep holding Volume Up until the Recovery Mode screen (blue/green text menu) appears.

Open the main menu by pressing the center OK button on the home screen. How to Factory Reset SAFARICOM Neon Ray Pro

Enter your phone’s lock code (default is usually 0000 or 1234 ). Release the Power button when the Safaricom/Neon logo

Power off the device completely. Remove and reinsert the battery (if removable) to ensure it is off. How to Factory Reset SAFARICOM Neon Ray Pro

After completion, Reboot system now will be highlighted. Press Power.