With the phone off , press and hold Volume Up and Power button together. When the INFINIX logo appears, release only the Power button but keep holding Volume Up until you see the Android Recovery menu (blue/black screen with text options).

Here’s a helpful, step-by-step guide for a on an INFINIX Smart 8 – specifically written with the location “Xyangri” in mind, but the steps work anywhere. ⚠️ Warning: A hard reset will erase all data on your phone (apps, contacts, messages, accounts, photos stored in internal memory – not on Google Drive or an SD card). Make sure you have a backup before proceeding. Method 1: Hard Reset via Keys (Recommended if phone is frozen/locked) Step 1 – Power off the device Press and hold the Power button until the power menu appears, then tap Power Off . If the screen is unresponsive, press and hold Power + Volume Up for about 10–15 seconds until it turns off.